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1 Year Warranty

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Primrose Warranty

We are so confident that you'll love your products from Primrose that we offer at least a 1-year warranty on all products*. Please refer to the table below to find out the corresponding warranty period. In the unlikely scenario that your product is faulty or breaks, just get in touch with our customer care team and they will be happy to help.
Unless otherwise specified by the manufacturer's own warranty. Please check the product information for more details.

Range Warranty Period

Awnings

1 Year warranty standard

2 Year warranty on:

  • Half cassette manual
  • Half cassette electric
  • Full cassette manual
  • Full cassette electric

Barbecues

1 Year warranty standard

Fencing

Only material guarantee any mishandling or breakage during usage will not be covered.

1 Year warranty

Garden Buildings

1 Year warranty standard

Garden Furniture

1 Year warranty standard

Primrose Living: 5 Years Flat Weave, 7 Years Half Weave on

Greenhouses

1 Year warranty standard

Heated Clothing

1 Year warranty standard

Heaters

1 Year warranty standard

Marquees

Only material guarantee any mishandling or breakage during usage will not be covered.

1 Year warranty

Sail Shades

1 Year warranty standard

2 Year warranty on:

  • Breathable standard 320gsm

Screening

Only material guarantee any mishandling or breakage during usage will not be covered.

1 Year warranty

Tools & Equipment

1 Year warranty standard

Water Features

1 Year warranty standard

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© 2024 Cercis Ltd. All rights reserved | Primrose is the trading name of Cercis Ltd (Registration number: 14521244)